To enable or disable your voicemail password:
Step 1. Dial #123 from your mobile phone
Step 2. Select option 4 from the voicemail main menu.
Step 3. Select the desired option: ‘enable’ to add a password or ‘disable’ to remove the password.
For your enabled password, more than five failed attempts will result in your voicemail box being restricted. If you forget your password, use the live chat option so we can have it reset for you.
For security purposes, you will still be required to enter your password when you are roaming or accessing your mailbox from another phone.