Prepaid

More Ways to Win 2021 Promotion

• How can I get a Shake from the More Ways To Win section on MyDigicel App:
• What are the chances of winning when doing a Shake?
• How are Digital Prizes redeemed, traded or gifted?

Controlling your credit

• My credit is running out
• How can I check my balance?
• Why can't you see your credit after you Top Up?
• How to send credit to someone
• What is a prepaid call detail records request?
• How to request credit

Manage your plan & promotions

• How to manage my plan
• Do you know what you have been charged for?
• There is credit and I cannot make a voice call
• What prepaid plans are available from Digicel?
• Keeping up to date with promotions

Managing your account via Dial Codes

• How to activate a prepaid data plan
• How to manage your data plan
• How to view your credit balance
• How to access promotions, games & more
• How to send credit to someone via dial codes
• How to request credit using a short code

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